Last Updated: 18 January 2026
Thank you for choosing Farmili Organics. We value the trust you place in us and are dedicated to protecting your personal information.
At Farmili Organics (operated by Lalit Dhingra and Sons HUF), safeguarding your personal data is a core commitment. When you share details such as your name, contact number, email, residential address, date of birth, marital status, or payment information with us, we treat this information with strict confidentiality and respect.
How We Use Your Information
The personal data you provide is used exclusively for conducting business with you, processing orders, delivering products, providing customer support, and improving your shopping experience. We will only disclose your information if legally mandated by authorized authorities or regulatory bodies.
Sharing with Trusted Partners
In certain situations, we may share your information with our subsidiaries, affiliated companies, or trusted business partners. Such sharing occurs solely to facilitate transactions, fulfill orders, or enhance the services we provide to you. These partners are bound by confidentiality obligations.
Understanding Website Usage
To continuously improve our platform and serve you better, we analyze visitor behavior and website usage patterns in aggregate form. This anonymized data helps us understand trends and preferences, allowing us to refine our offerings. We may share these insights with our business partners and affiliates as part of standard business operations.
Contests, Surveys & Engagement Activities
From time to time, we may organize online contests, surveys, or promotional events in compliance with applicable laws. By participating, you agree that we may collect, analyze, and use the information gathered to enhance our services and customer experience. This may include sharing such data with our affiliates and partners for legitimate business purposes.
Get in Touch
If you have questions, concerns, or requests regarding how we handle your personal information, please reach out to us at care@farmili.in. Our team is here to address your privacy-related queries promptly.
Security & Limitations
While we implement robust security measures to protect your personal data, we must acknowledge that no online system is entirely immune to unauthorized access. Internet-based transactions carry inherent risks, and while we strive to safeguard your information, we cannot be held liable for breaches caused by external factors, cyberattacks, or vulnerabilities in the broader internet ecosystem that are beyond our reasonable control.
Understanding Cookies
Our website uses cookies—small data files stored on your device—to enhance your browsing experience, remember your preferences, and support promotional campaigns. Cookies help us personalize your visit and make navigation more convenient. Rest assured, cookies do not compromise your security or privacy. We do not use cookies to gather personally identifiable information without your knowledge, and these files cannot access other data on your device or read cookies from other websites.
Policy Updates
We reserve the right to modify this Privacy Policy periodically to better serve our customers or comply with evolving legal requirements. Any revisions will be posted on this page with an updated date. We encourage you to review this policy regularly.
Your Consent
By accessing the Farmili Organics website and sharing your personal information with us, you indicate your understanding and acceptance of this Privacy Policy. Our website design prominently features this policy to ensure you make informed decisions about sharing your data.
Electronic Communications
When you visit our website, place orders, or contact us via email, you engage with us electronically. We communicate through email, SMS, RCS messages, or website notifications. By using our platform, you consent to receive electronic communications and acknowledge that such communications fulfill any legal requirements for written correspondence. This does not affect your statutory consumer rights.
Important Notice Regarding Transactional Messages
Once you register on the Farmili Organics platform or place an order, you authorize us to send transactional SMS messages to your registered mobile number—including order confirmations, shipping updates, and delivery notifications—regardless of whether you have activated Do Not Disturb (DND) services on your mobile device. This authorization is essential for fulfilling your orders and keeping you informed about your purchases.
Additionally, we may occasionally send promotional SMS or RCS messages about special offers, new products, or exclusive deals to your registered number. You may opt out of promotional messages at any time, but transactional communications are necessary for order processing and cannot be disabled.
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We appreciate your business and remain committed to protecting your privacy while delivering quality products to your doorstep.
